Client Service – What you can expect

No “Slow No”:

We typically respond to initial enquiries & engage with the Borrower within 1-3 working days. We generally give strong indications as to Courtstown’s likely appetite for a proposal within a week of initial engagement. We aim to issue indicative terms within 1-2 weeks of a borrower’s first contact with us. Equally, we will advise within that same time period if the proposal is declined.

Efficient Application Process:
  • In contrast to many other lenders, you will engage solely with our experienced senior team throughout the lending process. Our Service Partners lead you through the application process & prepare the application with you, ensuring that it addresses Courtstown’s lending criteria.
  • All loan applications submitted are reviewed & sanctioned by the Credit Committee at the next weekly Credit Meeting, and once sanctioned at Credit, our Solicitors are instructed to engage with the Borrower’s solicitors promptly.
  • Our solicitors Shields Sadleir LLP (www.sslt.ie), based in Cork, have a dedicated property & commercial lending team, with in-depth knowledge of Courtstown’s lending criteria & processes, which allows for efficient engagement with borrowers and their solicitors throughout the loan completion process.
Timely Completion Process:

We target to complete legal due diligence, and to close the funding transaction, within 60 days, once the loan is sanctioned.

We are commercial in our approach:
  • Ability to Structure Deals: The Courtstown team have extensive experience in structuring deals, and funding proposals. We have the ability to collaborate with borrowers and their advisors, to tailor proposals to meet Courtstown’s lending criteria, in contrast to borrowers’ experiences with larger financial institutions.
  • Working with Borrowers: Our relationships are built on trust established in the course of our direct engagement with the Borrower. Courtstown will consider a proposal if the project is commercially viable and well structured, and good quality security is available, in accordance with Courtstown’s lending criteria. Skills, experience, and credibility of the Borrower are of upmost importance to Courtstown.